Got questions?
Want to find out more about the ins and outs of our property management solutions? Take a look at some of the most commonly asked questions below
HotelXplore is an all-in-one hotel management platform that simplifies operations by combining PMS, booking engine, OTA integrations, payments, and automation into one intuitive dashboard.
HotelXplore is designed for independent hotels, boutique properties, B&Bs, and multi-property chains looking to streamline their operations and improve guest experience.
It includes front desk operations, housekeeping management, guest profiles, room assignments, and status tracking.
Yes! HotelXplore is cloud-based, so you can manage your property from any device, anywhere.
It streamlines front desk operations, housekeeping, room assignments, and guest profiles — all from one platform.
Yes, HotelXplore is fully cloud-based, accessible from anywhere with real-time syncing
Absolutely! HotelXplore is mobile-friendly and works seamlessly on tablets and smartphones.
Yes, you can configure dashboards, permissions, and workflows to suit your team.
It syncs your room availability and rates across all connected OTAs (like Booking.com, Agoda, Expedia) in real time.
Absolutely! Real-time sync ensures inventory updates instantly, reducing overbooking risks.
Yes, connect to 100+ OTAs like Booking.com, Agoda, Expedia, and more.
Real-time syncing ensures there are no double bookings or mismatched rates.
Yes, update all your OTA pricing and inventory from a central dashboard.
Yes, you can configure dashboards, permissions, and workflows to suit your team.
Yes, HotelXplore provides a mobile-friendly booking engine that integrates with your website and social media.
No commissions are charged for direct bookings through your website.
It uses smart algorithms and market insights to help you set dynamic pricing based on demand, seasonality, and competition.
Yes, all reports are exportable in formats like Excel and PDF.
You can access occupancy, revenue, booking source, payment, and performance reports — all in real time.
Yes, you can override dynamic rates and set your own pricing rules anytime.
You can manage all guest communications—email, SMS, WhatsApp—from one unified dashboard.
Yes, schedule welcome messages, stay reminders, feedback requests, and more.
HotelXplore supports UPI, card payments, wallets, and cash — all tracked centrally.
Yes, invoices and payment receipts are generated and can be emailed or printed instantly.
HotelXplore supports UPI, cards, wallets, and cash — all reconciled in one dashboard.
Yes, customizable billing allows for advance payments, deposits, and split payments.
We integrate with leading gateways for seamless, secure transactions
Absolutely. We comply with PCI DSS standards and ensure all data is encrypted.
Yes, with kiosk check-in or mobile pre-check-in, guests can complete formalities before arriva
Yes, all data is encrypted and securely processed.
Guests receive a digital check-in link or use the onsite kiosk to check in quickly, without queues.
We support integration with major kiosk hardware. You can either use your own or get assistance from our hardware partners.
Yes, with compatible smart locks, guests can unlock rooms directly from their phone.
Absolutely. We comply with PCI DSS standards and ensure all data is encrypted.
It integrates with OTAs, payment gateways, CRM, POS, accounting software, and smart locks.
HotelXplore supports over 500+ integrations.
Rate updates, guest messaging, review requests, housekeeping schedules, and more.
POS systems, payment gateways, OTAs, CRM platforms, accounting software, and smart lock systems.
Yes, we offer open APIs for custom integrations and third-party development.
Yes, developers can use a sandbox environment for safe testing before going live.
All you need is a device with internet access and a modern browser (Chrome, Firefox, Safari).
Yes, we offer automatic backups and secure cloud storage with redundancy.
Yes, you can manage multi-property setups easily with centralized control.
We use end-to-end encryption, role-based access control, and regular security audits.
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