Kiosk-Self Check-in

Transform hotel check-in with a self-service kiosk that delivers a quick, touch-free service, and hassle-free guest experience. Minimize front desk workload, eliminate long lines, and increase efficiency with automated check-in, digital key access, and secure billing

Allow guests to check in or out quickly using self-service kiosks, reducing wait times and eliminating the need for front desk queues.

Guests can check-in within a minute using an easy-to-use touchscreen interface. The system checks for reservations, takes guest information, and dispenses room keys without the intervention of the front desk.

Guests may pay their accounts directly from the kiosk for a quick, frictionless checkout. The system determines all the charges, offers discounts when they are applicable, and automatically makes the payments.

Using integration with the hotel's mobile app, guests may choose a digital key on their mobile phone, offering keyless access without the need for a physical key card.

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Scan and verify passports or IDs instantly with OCR technology, making guest onboarding faster and error-free.

Advanced security authenticates guests quickly and precisely.

The kiosk scans and verifies government-issued IDs, passports, or driver's licenses with Optical Character Recognition (OCR). It extracts guest information automatically to eliminate errors and make the process faster.

Remove paperwork by having guests electronically sign registration forms, terms, or agreements on the kiosk screen

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Issue digital keys or dispense key cards directly through the kiosk, giving guests quick and secure access to their rooms without staff assistance.

Secure and flexible payment solutions enable hassle-free transactions.

Customers can make payments through credit/debit cards, digital wallets (Apple Pay, Google Pay), UPI, or contactless payments. International travellers can make multi-currency payments.

The kiosk generates an invoice and sends a digital receipt via email or prints a hard copy for the guest's record once the payment is done.

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Issue digital keys or dispense key cards directly through the kiosk, giving guests quick and secure access to their rooms without staff assistance.

Manage room key distribution effectively and increase security.

The kiosk encodes and issues RFID or magnetic key cards automatically, without human intervention, for seamless check-ins.

Works with smart lock systems to create mobile keys, enabling guests to enter rooms using their smartphones through Bluetooth or NFC technology.

Guests can obtain a replacement key immediately by confirming their ID, lessening reliance on front desk personnel for lost key situations.

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Got Questions?

Want to find out more about the in's and out's of our property management solutions? Take a look at some of the most commonly asked questions below.

Guests simply:Approach the kiosk,Enter booking details (confirmation number or last name),Complete ID verification (via passport or ID scan),Make payment if required,Instantly receive their room key or digital access code
Check-out works the same way and can include printed or emailed invoices.

Yes. Our kiosks use encrypted data transfers, secure payment gateways, and ID verification to protect guest information. Optional features include facial recognition and OTP authentication for added security.

Our kiosks are equipped with offline fallback functionality. They continue operating in limited mode and automatically sync with the system once connectivity is restored. Alerts are also sent to hotel staff for quick response.

Yes. The kiosk integrates seamlessly with the HotelXplore PMS, channel managers, and payment processors, delivering a fully automated and connected guest experience.

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